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New user device guide

This guide will walk you through setting up your new device. 

Before you begin, please keep the following in mind: 

  • Where do I need to set up the phone at? It is recommended that you are in the division office or model home that has high-speed internet to do the setup. If that is not available, then being connected at home to your Wi-Fi will suffice. 

  • How long will it take? The process will take about 30 minutes to an hour, depending on the internet connection speed. 

  • When do I need it to be completed? The phone needs to be set up and activated within 2 weeks after receiving the device.


Let's Begin!