Return Instructions

Please utilize the included FedEx return label to return your old device.  You may retain any accessories (charging cable, block, case, etc) as these are compatible with your new device.

In addition to FedEx drop boxes & physical locations, you can drop your package at any Walgreens, Dollar General & many grocery stores.  You can utilize the following web address to search for locations near you (fedex.com/en-us/shipping/drop-off-package.html) or complete a Google search for FedEx Drop Locations. 

The device will need to be wiped before sending it back to Nexcom. For instructions on how to do so, please select below.